Tag Archives: how to

  • Caring For Your Computer

    Posted on 07/15/2011 by kbsinc

    So you just bought a brand new computer! Congratulations! You're taking first steps on your way to becoming computer guru. The first part of being tech savvy is to know how to take care of your new pride and joy.
    Stick to these 12 steps, and you'll be keeping your new toy safe and running efficiently.

    1. Overheating can be detrimental to the heath of your computer so always keep the computer equipments away from direct sunlight.

    2. Do not block the air vents around your computer case. Hot computer components need circulated air to cool off faster.

    3. Do not run unnecessary software applications. Managing too many programs at once can cause your internal computer components to work harder and give off more heat.

    4. Do not drop or strike your computer- Computer parts are very sensitive. Your hard drive could be irreparably damaged if jolted while it is spinning.

    5. Properly Shut Down your Computer- This catches your computer off guard and prevents it from saving its current state. This can also corrupt the data on your hard disk drive.

    6. Computers should be kept away from direct exposure to water and humidity to prevent damage.

    7. Try to keep your computer clean and dust free by cleaning it frequently. Apart from external cleaning, try to keep the inside of the computer dust and dirt free. This is also very important for it would enable your computer to run smoothly. If you are a smoker or in a high dust atmosphere cleaning may be required more frequently.

    8. Electric surges can damage your system so use surge protectors to prevent from damage.

    9. Try to avoid drinking while operating the computer. Accidental spillage of the drink can prove to be detrimental to the health of your computer.

    10. There are some special chemicals available for cleaning the monitor and keyboard. These cleaning sprays can help to clean the computer properly but never make the mistake of cleaning them when the computer is operating.

    11. Organize your hard disk drive- Delete data you no longer need and run windows disk cleanup and defragmenter tools. It is advisable to use these tools and check you hard drive for errors at least once a month.

    12. Back up your data- Backing up your data is a big part of computer maintenance. You can back up your data by copying them to any of the many media for file storage available today such as external hard drives, CDs and DVDs, and USB flash drives.

    Follow these steps and your computer will last well past it's years!

    Questions? Please feel free to give us a call at (225) 590-5123.


    This post was posted in How To and was tagged with Help, how to, computer care

  • How To: Securing Your Home Wireless Network

    Posted on 06/28/2011 by kbsinc

    How to Secure Your Home Wireless Network

    The good news is that it is not very hard to make your wireless network secure, which will both prevent others from stealing your internet and will also prevent hackers from taking control of your computers through your own wireless network.

    Here a few simple things that you should to secure your wireless network:

    Step 1. Open your router settings page

    First, you need to know how to access your wireless router’s settings. Usually you can do this by typing in “192.168.1.1” into your web browser, and then enter the correct user name and password for the router. This is different for each router, so first check your router’s user manual.

    You can also use Google to find the manuals for most routers online in case you lost the printed manual that came with your router purchase. For your reference, here are direct links to the manufacturer's site of some popular router brands - Linksys, Cisco, Netgear, Apple AirPort, SMC, D-Link, Buffalo, TP-LINK, 3Com, Belkin.

    Step 2. Create a unique password on your router

    Once you have logged into your router, the first thing you should do to secure your network is to change the default password* of the router to something more secure.

    This will prevent others from accessing the router and you can easily maintain the security settings that you want. You can change the password from the Administration settings on your router’s settings page. The default values are generally admin / password.

    What do the bad guys use - This is a public database of default usernames and passwords of wireless routers, modems, switches and other networking equipment. For instance, anyone can easily make out from the database that the factory-default settings for Linksys equipment can be accessed by using admin for both username and password fields.

    Step 3. Change your Network’s SSID name

    The SSID (or Wireless Network Name) of your Wireless Router is usually pre-defined as "default" or is set as the brand name of the router (e.g., linksys). Although this will not make your network inherently* more secure, changing the SSID name of your network is a good idea as it will make it more obvious for others to know which network they are connecting to.

    This setting is usually under the basic wireless settings in your router’s settings page. Once this is set, you will always be sure that you are connecting to the correct Wireless network even if there are multiple wireless networks in your area. Don't use your name, home address or other personal information in the SSID name.

    What do the bad guys use - Wi-Fi scanning tools like inSSIDer (Windows) and Kismet (Mac, Linux) are free and they will allow anyone to find all the available Wireless Networks in an area even if the routers are not broadcasting their SSID name.

    Step 4. Enable Network Encryption

    In order to prevent other computers in the area from using your internet connection, you need to encrypt your wireless signals.

    There are several encryption methods for wireless settings, including WEP, WPA (WPA-Personal), and WPA2 (Wi-Fi Protected Access version 2). WEP is basic encryption and therefore least secure (i.e., it can be easily cracked*, but is compatible with a wide range of devices including older hardware, whereas WPA2 is the most secure but is only compatible with hardware manufactured since 2006.

    To enable encryption on your Wireless network, open the wireless security settings on your router’s configuration page. This will usually let you select which security method you wish to choose; if you have older devices, choose WEP, otherwise go with WPA2. Enter a passphrase to access the network; make sure to set this to something that would be difficult for others to guess, and consider using a combination of letters, numbers, and special characters in the passphrase.

    What do the bad guys use - AirCrack and coWPAtty are some free tools that allow even non-hackers to crack the WEP / WPA (PSK) keys using dictionary or brute force techniques. A video on YouTube suggests that AirCrack may be easily used to break WiFi encryption using a jail-broken iPhone or an iPod Touch.

    Step 5. Filter MAC addresses

    Whether you have a laptop or a Wi-Fi enabled mobile phone, all your wireless devices have a unique MAC address (this has nothing to do with an Apple Mac) just like every computer connected to the Internet has a unique IP address. For an added layer of protection, you can add the MAC addresses of all your devices to your wireless router’s settings so that only the specified devices can connect to your Wi-Fi network.

    MAC addresses are hard-coded into your networking equipment, so one address will only let that one device on the network. It is, unfortunately, possible to spoof a MAC address*, but an attacker must first know one of the MAC addresses of the computers that are connected to your Wireless network before he can attempt spoofing.

    To enable MAC address filtering, first make a list of all your hardware devices that you want to connect to your wireless network**. Find their MAC addresses, and then add them to the MAC address filtering in your router’s administrative settings. You can find the MAC address for your computers by opening Command Prompt and typing in “ipconfig /all”, which will show your MAC address beside the name “Physical Address”. You can find the MAC addresses of Wireless mobile phones and other portable devices under their network settings, though this will vary for each device.

    What do the bad guys use - Someone can change the MAC address of his or her own computer and can easily connect to your network since your network allows connection from devices that have that particular MAC address. Anyone can determine the MAC address of your device wireless using a sniffing tool like Nmap and he can then change the MAC address of his own computer using another free tool like MAC Shift.

    Step 6. Reduce the Range of the Wireless Signal

    If your wireless router has a high range but you are staying in a small studio apartment, you can consider decreasing the signal range by either changing the mode of your router to 802.11g (instead of 802.11n or 802.11b) or use a different wireless channel.

    You can also try placing the router under the bed, inside a shoe box or wrap a foil around the router antennas so that you can somewhat restrict the direction of signals.

    Apply the Anti-Wi-Fi Paint - Researchers have developed a special Wi-Fi blocking paint that can help you stop neighbors from accessing your home network without you having to set up encryption at the router level. The paint contains chemicals that blocks radio signals by absorbing them. "By coating an entire room, Wi-Fi signals can't get in and, crucially, can't get out."

    Step 7. Upgrade your Router's firmware

    You should check the manufacturer's site occasionally to make sure that your router is running the latest firmware. You can find the existing firmware version of your router using from the router's dashboard at 192.168.*.

    Connect to your Secure Wireless Network

    To conclude, MAC Address filtering with WPA2 (AES) encryption (and a really complex passphrase) is probably the best way to secure your wireless network.

    Once you have enabled the various security settings in your wireless router, you need to add the new settings to your computers and other wireless devices so that they all can connect to the Wi-Fi network. You can select to have your computer automatically connect to this network, so you won’t have to enter the SSID, passphrase and  other information every time you connect to the Internet.

    Your wireless network will now be a lot more secure and intruders may have a tough time intercepting your Wi-Fi signals.

    If you'd like to schedule KBS to set up and secure your home network, call us at (225) 590-5123.


    This post was posted in How To and was tagged with FAQ, Help, how to

  • How To: Booting into Safe Mode for Windows XP/Vista/7

    Posted on 06/18/2011 by kbsinc

    When users are trying to remove Spyware/Malware on their own, typically they would be needing to boot in to "Safe Mode." These are the steps for booting into Safe Mode for three of the most commonly used Operating Systems.

    What is Safe Mode?

    Safe Mode enables people who use Microsoft Windows XP, Windows Vista, and Windows 7 to safely login to Windows and correct problems that may be preventing Windows from starting normally. Safe Mode only loads Windows default drivers and settings, allowing us to assist users in correcting issues that may be preventing the machine from running correctly.
    On an Operating System that is functioning properly, this is normally not a problem. Unfortunately, there are forms of Malware that will delete the “Safeboot” Windows Registry keys, meaning the computer will not boot to “Safe Mode”, rendering your system inoperable.
    Booting to Safe Mode

    Best Method…. F8 Method

    By pressing the F8 key numerous times when your computer begins to boot you will have the option to load into Safe Mode. You will need to press the F8 key before your Windows splash screen displays. The best time for the F8 key is just as as you power your computer on.
    Windows XP
    •If the computer is in a bluescreen loop hold down the power button to turn off the machine.
    •Wait at least 10 seconds, and then turn the computer on.
    •Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin pressing the F8 key too soon, some computers display a “keyboard error” message. To resolve this, restart the computer and try again.
    •Ensure that the Safe Mode option is selected, or Safe Mode with Networking.
    •Press Enter. The machine begins to start in Safe mode.
    •Login on your administrator account. *this is normally your user account

    Windows Vista
    •If the computer is running, shut down Windows, and then turn off the power.
    •Wait at least 10 seconds, and then turn the computer on.
    •Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin pressing the F8 key too soon, some computers display a “keyboard error” message. To resolve this, restart the computer and try again.
    •Ensure that the Safe Mode option is selected, or Safe Mode with Networking.
    •Press Enter. The machine begins to start in Safe mode.
    •Login on your administrator account. *this is normally your user account

    Windows Server 2008
    •If the computer is running, shut down Windows, and then turn off the power.
    • Wait at least 10 seconds, and then turn the computer on.
    • Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin pressing the F8 key too soon, some computers display a “keyboard error” message. To resolve this, restart the computer and try again.
    •Ensure that the Safe Mode option is selected, or Safe Mode with Networking.
    •Press Enter. The machine begins to start in Safe mode.
    •Login on your administrator account. *this is normally your user account

    Windows 7
    •If the computer is running, shut down Windows, and then turn off the power.
    •Wait at least 10 seconds, and then turn the computer on.
    •Start tapping the F8 key. The Windows Advanced Options Menu appears. If you begin pressing the F8 key too soon, some computers display a “keyboard error” message. To resolve this, restart the computer and try again.
    •Ensure that the Safe Mode option is selected, or Safe Mode with Networking.
    •Press Enter. The machine begins to start in Safe mode.
    •Login on your administrator account. *this is normally your user account.

     

    Still having problems? Contact us at 225-590-5123. We are here to help you with any computer issues!


    This post was posted in How To and was tagged with FAQ, Help, how to

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