Frequently we get asked questions about the same problems users are having with their computers. We will update periodically with posts explaining these problems.
My computer is running slow, what can I do to fix it?
This issue can be caused by any of the following possibilities. Here is the list of items we check here at KBS to help make your system optimally:
1. Start-up/Process problems.
2. Several software programs have been installed/uninstalled leaving behind bad files and/or bloating the system.
3. Insufficient/overused RAM.
4. Bad hardware.
5. Viruses and/or Spyware.
6. Hard disk drive is short on available disk space.
7. Data corruption.
If you find that you need assistance with your slow system, this is something we could diagnose remotely with our Crossloop tool.
I think I have a virus, what do I do?
Try using all the common remedies, which include things like Clamwin, MalwareBytes, Spybot, HouseCall, which offer good, free antivirus solutions. If you're still having problems, call us to diagnose your system for a possible virus infection. Once you have a virus, the security of your sensitive data could be compromised. Often times your internet connection, if still working, is serving side duty as a malicious hacker tool. We at KBS, Inc know virus removal. In addition to removing the virus, trojan, or worm from your system, we also make sure you are updated and educated for future infections.
Don't hesitate to call us for advise about viruses or any of your computer related concerns. (225) 590-5123
